Your Smile Team in Chagrin Falls, Ohio

The most complete information about dentist "Your Smile Team" in Chagrin Falls

Contacts of Your Smile Team

Address:
17747 Chillicothe Road Suite 205, Chagrin Falls, Ohio 44023

Website:
your-smile-team.com

Phone:
+1 440-543-9000

Types:
Dentist

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Liah B

Posted Sep, 30 2019

The doctor here is great at what he does! I never felt any pain when I was getting dental work done. HOWEVER, this poor rating is based off of the horrible experience I had when it came to Billing. I was told what the insurance company would will pay and what I need to pay out-of-pocket then a week later would get an additional bill on what the insurance did NOT pay like they had “quoted”. I was being billed on what they assumed insurance would pay. After dealing with the rude employees and almost 4 months of getting the correct billing when I went to pay my final bill I asked to use two cards for payment. $200 on discover and $164 on debit. I was then charged $364.00 on discover and $164 on debit. No phone call of the mistake but an email saying sorry and it would be refunded. Personally a phone call would’ve been more appreciated as it was alarming to see the full amount charged to credit and I didn’t get the email until after I called them back. In the end, Your Smile Team, is not going to receive any further business from me and I am looking for a new dentist.